About HEART
Homelessness Eradicated by Affordability, Retention and Training (HEART), a program under Housing Information Services (HIS) and funded by Pathway to Potential, provides on-site coordinator assistance at the Ontario Rental Housing Tribunal.
HIS staff attend Housing Tribunals locally twice a week to inform landlords and tenants about our services; negotiate with landlords and tenants to avoid evictions; connect with other agencies; and provide follow-up to tenants before or after the hearings.
Tenants…are you at risk of losing your housing?
Do you need to find another place to live?
If you are Tenant, we can:
- provide one-on-one support if you are at a risk of being homeless due to an eviction
- negotiate with your landlord before your Housing Tribunal hearing to maintain your current housing or have viable options for moving
- inform you of your rights and responsibilities according to the Residential Tenancy Act
- help you find alternate affordable housing
- make referrals to appropriate community agencies where required
- help you secure the necessary resources and skills to remain housed
Landlords…is eviction your last resort?
Are you willing to negotiate with your tenants?
If you are a Landlord, we can:
- help to prevent an eviction where possible
- make recommendations to maintain tenancies
- assist the tenant to move out
- maintain a Landlord database of available rental units updated monthly
- provide an updated list of available units to interested tenants