KTH – Keep The Heat

KTH-HIS-UHC logo for Keep The Heat program


Need Help With Your Utility Bills?

Housing Information Services (HIS), in partnership with the Unemployed Help Centre (UHC), will allocate funds as a grant to eligible low-income households in Windsor & Essex County who are financially unable to meet the basic human need of heat.

Financial assistance is paid directly to the utility provider in order to assist with energy arrears and prevent disconnection of utility services, or in order to reconnect utility services that have been disconnected.

How We Can Help

Applicants from Windsor and Essex County are advised to contact Housing Information Services or the Unemployed Help Centre to determine program eligibility for energy assistance.  If eligible, an appointment will be scheduled to meet with our staff in order to complete an application and submit it for approval.

Housing Information Services offers assistance with housing related issues in Windsor and Essex County to ensure housing is stabilized after the energy assistance is provided and will work with applicants in the prevention of future occurrences through awareness, advocacy, education and community resources.

Click here for useful energy saving tips for everyday living!

Eligibility Criteria

  • available to applicants living in Windsor and Essex County
  • the utility bill must be in the applicant’s name and address
  • the applicant must be in threat of disconnection or in arrears
  • all low income households will be considered (refer to Income Eligibility Chart)
  • may apply only once per calendar year per utility


KTH Service Sites in Windsor and Essex County

If you are in need of assistance and meet the eligibility requirements listed above, contact Housing Information Services or a Keep The Heat Service Site near you:

Housing Information Services 3450 Ypres Ave., #200, Windsor Central 519-254-4824
  2363 Union Street, Windsor West 519-977-5570
Unemployed Help Centre 6955 Cantelon Drive, Windsor 519-944-4900
  612 Notre Dame, Belle River 519-944-4900
Amherstburg Community Services 601 Sandwich St., Amherstburg 519-736-5471
Can-Am Urban Native NP Homes 180 Tecumseh Rd. E, Windsor 519-977-7782
South Essex Community Council 215 Talbot St. E., Leamington 519-326-8629
  30 Main Street, Kingsville 519-733-5784